IndiGo comes to your WhatsApp

Discover services, get booking-related notifications and answers to queries within seconds on your favourite messaging app.

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Get notified on WhatsApp

From booking to boarding, we’ve got your entire journey covered at your fingertips.

Booking details

Get instant confirmation on WhatsApp when you make a booking. Find details of your flight ticket, baggage allowance, links to important travel mandates, COVID-19 travel regulations, flight alerts and much more by typing in ‘Hi’ on your WhatsApp to chat with Dottie and picking from the list of given options. In case you make a Flex Pay/hold booking, you receive a link to complete the payment and confirm your booking.

Web check-in

Get notified when your flight is open for web check-in on WhatsApp and also get reminders so that you face no hassle at the airport. Once you have completed this, you will also be notified when it is time to add your check-in baggage and generate baggage tag. Dottie would be at your beck and call on chat with a list of options for any questions you may have.

Buy add-ons and services

Closer to your travel date, choose additional services suiting your needs and avail discount on the same. Ask Dottie for anything else from the list of options you are given.

Boarding Pass

Get your boarding pass on WhatsApp and easily access it at the airport entry gate. Ask your query about anything travel-related with Dottie.

Chat with Dottie on WhatsApp

From booking to boarding, WhatsApp Dottie for your travel queries.

Travel updates and queries via chat

Get the latest information for anything travel-related by saying 'Hi' to Dottie on our WhatsApp window, and picking from the given options.

How to subscribe for WhatsApp updates

Subscribe now to stay ahead on your travel plans. You can easily subscribe using one of the following methods.


Send 'HELLO 6E' to 7428081281 on the WhatsApp message window



Tick the subscription box when prompted during your booking flow



Note: While subscribing for IndiGo’s WhatsApp service, you must agree to the terms and conditions of WhatsApp and the IndiGo privacy policy.
You can always opt out of the service by sending ‘UNSUB 6E’ to 7428081281 on the WhatsApp message window.

Frequently asked questions

2000+ Daily flights
80+ Domestic Destinations
30+ International Destinations
500 Mn+ happy passengers
300+ Fleet tall