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In order for IndiGo to provide complete assistance, customers with a medical condition are requested to provide medical information as per the medical information form at least 72 hours prior to the scheduled departure of the flight.
Please note:
Customers can check in online starting 48 hours before departure. Priority check-in services are also available at the airport for a swift and efficie...Read more
The 6E Rewards Program is not a frequent flier program, but is a rewards program connected to a co-branded card wherein members can accrue 6E Rewards ...Read more
6E Rewards Program is a rewards program owned, managed and operated by IndiGo linked to a co-branded card wherein members can earn 6E Rewards by using...Read more
6E Rewards may be redeemed by a Member online, by logging into his or her Membership Account, for a 6E Rewards’ Benefits. Prior to any such redemption...Read more
Members can update their address, phone number and email under member login on IndiGo’s website. However, change of a Member’s name shall be permitted...Read more
The application status can be checked on IndiGo’s website. Alternatively, customer can visit IndiGo Bank Partner’s website and check status using an a...Read more
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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.